Sock Care & FAQ

SOCK CARE

Sock Care is essential to the longevity of your socks

Wash on gentle cycle
Do not use bleach or harsh detergents
Wash your socks inside out, this will help prevent pulls, snags as well as protecting the prints
Lay flat to dry ( this is best) or tumble dry, this also helps protect the fibres in the sock
Do not iron

SHIPPING

Maker Equestrian knows that receiving your order promptly is important, our processing times are typically next day.
If our volume order is high we will post our processing times online.

All orders will have confirmation so that you can keep track of your shipment.

USA & International orders will be responsible for any duties, taxes & brokerage fees if apply . These costs are imposed by the foreign government and are typically handled by the shipping carrier.

Please note that holidays and weekends are excluded on shipping timelines.

As we ensure our quality assurance is paramount, we inspect all orders before they are shipped. However if there is an item that is damaged or defective, our quality control will be happy to replace that item for you. Please contact us immediately, we do ask that you email us a photo of the damaged or defective item along with the original receipt of purchase.

Please email or contact us if you have any questions at all regarding an order or shipping.

We will always be happy to assist you saddleup@makerequestrian.com

Return Policy

Maker Equestrian wants you to be happy with your purchase, if not we will gladly provide you with a refund or exchange within 30 days of purchase.

For a return or exchange please send is an email and we will be happy to start the process for you.

Please note the following:
Returns or exchanges must be in original packaging, unworn & tags still attached
Return or exchanges must be within 30 days of purchase
Original receipt included in the return
Final sale items are not returnable or exchangeable

Maker Equestrian has the right to refuse a item that is returned or exchanged that does not meet our return or exchange policy.

We suggest that your order that is being returned to us has a tracking number or have the receipt of shipment that is being returned. This is the customers responsibility, this allows the customer to ensure that they can track there shipment in case it gets misdirected and ensures that is does get back to us safely. We are not liable for any parcel that are lost or damaged.

Please not that shipping charges are not refundable at this time.

Wholesale Inquiries

Like to see us in your equestrian boutiques?
Please send us an email and will be in touch!

Payments